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Yoels Jewelry | Treasures of Israel

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Frequently asked questions

A list of questions and answers relating to a particular subject, especially one giving basic information for users of a website.

The delivery time depends on the shipping method you choose. Registered mail Israel post takes 2-3 weeks, DHL express shipping takes 1-5 days.

You can also track your package a few days after it has been shipped to know exactly what its status is.

If you need help, please contact me at yoelse18@gmail.com.

For more details on shipping options, please visit our Shipping Information page

All jewelry is handmade in Israel by Yoel's Jewelry

Yes, —except custom orders—can be returned for a full refund or exchange. Please refer to our Return Policy section for complete instructions

The following items cannot be returned:

  • Gold Jewelry ,Custom-made items
  • Personalized jewelry ( engraved or inscribed)
  • Used or damaged items
  • Items altered or resized by a jeweler other than Yoel's Jewelry
  • Special order items, including certain personalized design

 Yoel's Jewelry specializes in custom-made orders. I will work with you on the details to craft your jewelry in silver or gold.

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