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Yoels Jewelry | Treasures of Israel

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14k Gold Roman Glass Yemeni...

The hamsa pendant is a very impressive amulet of delicate filigree work.
The hamsa hand (Arabic) or chamesh fingers (in Hebrew) is an old and still popular amulet for magical protection from the evil eye known to draw positive energy, happiness, riches, and health. The Chamsa (Semitic root meaning five) includes five digits and symbolizes the Creator’s protective hand. Five is by itself a number that is known as a protector.

The hamsa hung on a wall, is a very common ornament in Israel. The use of the Hamsa is part of the Jewish and Israeli folklore and superstition, but it has nothing to do with the official Jewish religion. Of course, many people today display or wear hamsas as ornaments, without giving any thought to their supposed magical properties.

Features:

  • Amazing 14k gold hamsa pendant
  • The Chamsa includes five digits and symbolizes the Creator’s protective hand.
  • Five is by itself a number that is known as a protector.
  • The hamsa hung on a wall, is a very common ornament in Israel. 
  • Many people today display or wear hamsas as ornaments

Specifications:

  • Handmade item
  • Materials: Gold
  • Size: 1.4x1 inch

Package Include:

  • 14k Gold Roman Glass Yemenite Filigree Hamsa Pendant Necklace

Note: Please note that the pendant doesn't include a chain, to buy a matching chain please contact us through the mail.

Refunds and Exchanges

Your satisfaction is paramount to us at Yoel's Jewelry. We strive to ensure that every item leaving our store meets the highest quality standards. If you encounter any issues with our products, you may send them back for repair, exchange, or refund.

Return Procedure

To return an item, follow these steps:

  1. Contact Us: Within 14 days of receiving your item, contact our customer service department through the Contact Us web form to receive specific mailing instructions. This step is crucial to avoid customs issues that might arise from incorrect packaging.

  2. Packaging: Mail the returned item in protective packaging to ensure its safe return.

  3. Notification: Once we receive and review your returned item, we will notify you via email and issue a refund to your original method of payment.

  4. Exchanges: If you choose to exchange the item for one of a different price, we will apply the appropriate additional charge or partial refund.

Please allow 1-2 weeks for the processing of your return.

Return Conditions

Returns are subject to the following conditions:

  • Contact Requirement: Items sent back to Yoel's Jewelry without prior contact with our customer service department will be refused and not refunded.
  • 14-Day Limit: Items must be sent back within 14 days of receipt by the customer. Returns after 14 days will be refused.
  • Packaging: Items must be returned in protective packing materials, including all original documents and tags.
  • Condition: Items must be unused and in the same condition as received.
  • Damage: If the item is returned damaged or missing parts, not due to our fault, the repair cost will be deducted from the total refund.
  • Non-Refundable Fees: Shipping and insurance fees are non-refundable. The refunded sum will be the total amount paid minus shipping fees and a restocking fee equal to 10% of the item's cost.
  • Improper Labeling/Packaging: If the returned item is improperly labeled or packaged, collect-shipment costs or custom-release costs may be charged and deducted from the refund. If these charges exceed the actual refund amount, Yoel's Jewelry will refuse to pay such charges. To avoid this, always contact us for exact return instructions before returning an item.

Non-Refundable Items

The following items are non-refundable and cannot be returned:

  • Custom-made items 
  • Items with diamonds or engraving
  • Personally inscribed items
  • Used or damaged items
  • Improperly packaged items
  • Items altered or resized by a jeweler other than Yoel's Jewelry
  • Gold and  rings, which are custom made to size per order

Changes to This Agreement

We reserve the right to modify or replace these Terms and Conditions at our sole discretion by posting the updated terms on our site. Continued use of the site after any changes constitutes acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about our return policy, please contact yoelse18@gmail.com

 

Shipping Policy

Worldwide Shipping

We ship globally! Choose your preferred shipping method during checkout:

  • Registered Mail: Free, delivery within 14-21 business days.
  • DHL Express: $30.99 delivery within 3-5 business days.
  • Orders over $350 will be shipped for free via DHL Express.

You will receive an email with your order's tracking number and a link to track your package.

Processing Time

If the items are in stock, they will be shipped within 1-2 days. If we need to craft them, it will take 4-5 business days. Personalized items, like name jewelry and rings, may take longer to ship

Multiple Addresses

To ship to multiple addresses, contact us through the "Contact Us" form for instructions. Include any special shipping requests in the “comments” box during checkout.

Back Orders

If an item is on back order, we will ship the in-stock items first and the rest when available. No additional shipping charges will apply for the second shipment.

Carriers

We use:

  • Israel Post 
  • DHL express -

Tracking information will be provided if available and can be tracked 

International Shipping

International buyers are responsible for import duties, taxes, and charges. Check with your country's customs office for additional costs before purchasing.

For European VAT regulations, contact us directly for purchases below €150 for a seamless checkout.

Delayed Shipping

Unexpected delays can occur due to weather, strikes, holidays, or other factors. If your package is delayed, contact us, and we will investigate promptly.

Important Notice

During November-December and around Valentine’s Day in February, mail may be delayed due to high volumes. We are not responsible for such delays.

For any questions, please contact us through yoelse18@gmail.com 

We are here to assist you.

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